Saturday, 21 February 2009

Reduce Overheads Not Your Service

Yesterday we recruited a guy that would sell our CD and DVD duplication service for nothing. No salary, no car, no profit sharing, absolutely nothing and he has bags of enthusiasm too.

What's the catch? there isn't one, no seriously this guy would work for you too!

He's called Malcolm and he called us late on Thursday afternoon to ask if we could help him out. He was travelling to Birmingham this weekend to be at his Mums funeral on Monday and he wanted to transfer some video footage of his Mum to DVD and to have 3 DVD copies. He had rang half a dozen companies and they all either didn't offer a video to DVD service or that they wasn't able to turn it around in such a small amount of time. We instantly wanted to help him out and fortunately we do offer this service and although the turnaround was tight we made extra effort to have it ready for him to take this weekend.

We turned it around and Malcolm was over the moon and although it was such a small project to do in comparison to most of the large CD and DVD duplication orders we carry out it probably gave me a little bit more satisfaction, knowing how much it meant to him.

On collecting his DVD copies, the last thing Malcolm said to me was:-

"Justin, Thank you for all your help and I will definitely be recommending you to others."

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